Helpful Printing Information


Products / Ordering FAQs

Is there an extra charge for bleeds?
How do I order multiple pieces?
What kind of paper will my job be printed on?
I need to get marketing pieces printed but don't yet have a design or finished file to print, can Maxam Agency help?
What types of printing can you handle for my business?
How well will my job match what I see on my monitor?
How long does it take for me to get the proof of my job?
How long will it take to get my order?
What if I want to change something on my order after I've placed it or approved the proof?
Can I pickup my completed order directly?

File Preparation FAQs

What file formats can you accept?
What resolution should my file be?
What color mode should my files be?
Do I need to setup my business cards 8-up or 10-up on a single sheet??
How should I set up my bleed?
Can I submit a front and back in the same file?
How do I export a .pdf correctly?
What is rich black and how can I get it?
Why does my business card crack around the edges?

NOTE: If you need assistance setting up your file(s), we can advise OR, for a nominal fee, we can setup your files for print. We also offer complete graphic design services for those that need a starting point.


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